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Guides, licence help and answers for Adverts Media software customers.
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FAQ
Frequently asked questions
Will my licence renew automatically?
No. You will get reminders 30, 14 and 7 days before expiry and renew manually from your account.
What happens when a plugin licence expires?
The plugin keeps working. New premium updates and support pause until you renew.
What happens when an AI app licence expires?
Access to the hosted app pauses until you renew, because it runs on our servers.
Where do I find my licence key?
In My Account under Licences, along with downloads and invoices.
Can I move a licence to another website?
Yes — deactivate it on the old site, then activate it on the new one.
Contact support
Open a support request from your account. Active licence holders receive priority help.
Product documentation
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